Dorimar Maldonado Pagan is a Client Success Administrative Assistant at Records on Time, where she combines strong organizational skills, clear communication, and a passion for helping others to support both clients and her team. Over her three years with the company, she has become known for her reliability, attention to detail, and commitment to treating every client with care.
Dorimar’s professional journey began in the culinary field before transitioning into customer service and call center operations. While attending culinary school, she also studied business administration, giving her a unique blend of service-oriented and business-focused experience. Through the years, she has developed valuable skills in communication, organization, and client support, allowing her to thrive in fast-paced environments.
As a bilingual professional, Dorimar takes pride in her personal and professional growth and enjoys finding new ways to contribute to her team’s success. She is motivated by challenges and is known for her ability to stay organized, accomplish her goals, and provide transparent, authentic support to those around her.
At Records on Time, Dorimar enjoys being part of a team that shares the same level of care and dedication to their responsibilities. She believes every client matters and strives to ensure each interaction reflects the company’s commitment to exceptional service and strong client relationships. Outside of work, Dorimar enjoys baking desserts, exploring new coffee shops, going to the gym, and playing video games. She also loves spending time with her friends, family, and her Russian Blue cat, Michi. And according to those who know her best, she makes some of the best cookies around.
Outside of work, Tatiana enjoys traveling, fitness, technology, real estate investing, personal finance, and discovering new coffee shops and restaurants. She also enjoys keeping up with market trends and spending time with her cat, Cali. As someone who naturally notices when numbers don’t quite add up, it’s no surprise that she found a career where attention to detail is one of her greatest strengths.

