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Records On Time Partners With Neostella to Speed Up Medical Record Retrieval for Personal Injury Firms 

Medical Record

November 10, 2026

Graphic announcing a new integration with Neostella, with documents flying from a folder into a laptop screen.

Records On Time is proud to announce a new integration with Neostella, the case management platform built for personal injury law firms. Neostella users can now request medical records and have them delivered straight to the case, with electronic health records (EHR) arriving in as little as one day. 

Medical records are the backbone of every personal injury claim, and delays in getting them can stall a case. The integration links Records On Time’s HIPAA-compliant retrieval service directly to Neostella, so firms can request records as soon as a case opens, get real-time updates so you’ll always know where your records are, and start building demands sooner. 

“Personal injury firms live and die by how quickly they can document their clients’ injuries,” said Rob Levine, Founder of Records On Time. “Connecting with Neostella puts medical record retrieval right where PI teams already manage their cases, which means less waiting and faster progress toward settlement.” 

Highlights of the integration: 

  • Medical record requests launched directly from Neostella cases 
  • Records delivered securely to the correct case file 
  • Fully searchable documents through Optical Character Recognition (OCR) 
  • HIPAA-compliant handling from start to finish 
  • EHR delivery in 24-48 hours through more than 400,000 connected providers 
  • Traditional retrieval in 1 to 21 days, covering 100% of providers nationwide 
  • Fewer manual tasks for case managers and paralegals 

With Records On Time inside Neostella, personal injury firms can keep cases moving without chasing records across multiple systems. 

To learn more or schedule a free demo, visit: https://www.recordsontime.com/integration/neostella/ 

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